Transform the way your organization handles IT service requests with AGTIV's intuitive and scalable solution. Achieve quicker resolutions and elevate user satisfaction
Explore an array of robust features designed to optimize performance, enhance security, and drive operational efficiency
IT Request Management streamlines the submission, tracking, and resolution of IT service requests, enhancing efficiency, user experience, and overall IT service delivery through structured processes and automation.
Orchestrates the end-to-end process of handling IT service requests, ensuring seamless request submission, approval, assignment, and resolution while optimizing efficiency and accountability.
Seamlessly integrates with SharePoint, providing a unified platform for users to submit, track, and manage IT service requests while leveraging SharePoint's collaborative capabilities for enhanced efficiency.
Unlock insights with our Reports and Dashboard module. Visualize key metrics, track quality performance, and make data-driven decisions for continuous improvement and compliance.
Enhance data protection with our Security and Access Control features. Ensure role-based access, safeguard sensitive information, and maintain compliance with stringent security standards.
Experience the freedom of choice with our Flexible Deployment Options. Opt for cloud-based or on-premises solutions to meet your unique operational and compliance needs (hosted model available too).
We provide a proven, successful implementation methodology, ensuring efficient and effective project execution for optimal results and client satisfaction.
Launch the configured system, migrate data, provide user training, and ensure ongoing support for a smooth transition to daily operations.
Customize and configure the system according to design and requirements, including data migration, user training, and system testing.
Detail requirements, user roles, and budget, solidifying the project scope and objectives for the Dynamics 365 Sales implementation.
Collaborate with the client to plan the implementation strategy, outlining objectives and the system's high-level configuration and customization.
We believe that the best results come from collaboration and understanding your unique needs. If you have a project or idea you're passionate about, we'd love to hear about it and explore how we can bring it to life together.
